Get in Touch

How we can help

Our support team can help with questions about:

Order status
Payments
Delivery
Returning an item

Write to our support team at contact@prestigeprivatemedical.com. Please describe your question clearly. Replies are generally sent as soon as possible, although response times may vary during busier periods.

Help us find your order

To help us respond more quickly, include:

Your order number
The e-mail address used for the order
A brief description of the issue

Keep your details secure

Never send sensitive security information in your message. This includes:

Your full card number
Your card security code
Your passwords

Questions for a healthcare professional

Support cannot provide medical advice or help you choose or work out the dose of a medicine. Please ask a doctor or pharmacist for guidance about your health, treatment or medicines.